In Canada : 100 Lake CrescentEtobicoke, ON M8V 1W1, Canada
In United State : 929 Main St, Centertown, KY 42328, United States
We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST
Frequently Asked Questions
Please read our FAQ before sending us a message.
IJmax shipping worldwide in many countries. In other areas, shipping costs apply.
We accept the following payment methods:
Direct bank transfer services
The following list serves as a rough guide, more exact shipping times for your country are given during check-out. Please note that there may be delays on rare occasions or in remote areas. Some Standard Delivery shipments cannot be tracked.
Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.
If you purchased a product via the Ijmax online shop, you can track the status of your order in your NI User Account on our website. You can verify if the payment succeeded, if your hardware product was shipped already, etc. This article shows where to find the Order Status of your product and explains the different status codes.
You receive an invoice for each order placed in our webshop with an e-mail whose subject is “Shipping confirmation and invoice”.
If you cannot find this e-mail in your Inbox, please check inside your SPAM folder. Please note the invoice is sent in a separate e-mail from the one in which you receive your serial number.
If you cannot find the invoice and you need a copy of it, please get in touch with our order support team